Organization / Program Name(s) Located In Description (Brief)
Ad StandardsToronto Receives complaints about paid advertising in all media, administers the Canadian Code of Advertising Standards
Alcohol and Gaming Commission of Ontario, Head OfficeToronto Provincial regulatory body * regulates the sale, service and consumption of beverage alcohol * regulates and licenses casino gaming, charitable gaming, lotteries and horse racing * addresses complain ...
Automobile Protection AssociationToronto Consumer information and advocacy regarding automotive industry * free legal advice to members, nonmembers receive basic information * publishes Lemon Aid, guide to new and used car recommendations, ...
Canadian Human Rights CommissionOttawa Canadian Human Rights Commission: * administers the Canadian Human Rights Act * handles complaints (including sexual harassment) against organizations * carries out compliance audits of employers and ...
College of Audiologists and Speech Language Pathologists of OntarioToronto Downtown North Provincial regulatory college for the professions of audiology and speech-language pathology * handles consumer complaints
College of Early Childhood EducatorsToronto Regulates and governs Ontario's early childhood educators * sets registration requirements, and ethical and professional standards  * receives complaints, undertakes discipline process * online ...
College of Psychologists of Ontario (The)Toronto Downtown North Regulates psychologists and psychological associates * investigates consumer complaints * educational materials and information for the public and professionals * directory of members available on th ...
College of Registered Psychotherapists of OntarioToronto Downtown Establishes professional practice standards, regulations, statutory programs, and disciplinary processes to govern psychotherapists in Ontario * maintains a public register of members
Insurance Bureau of Canada, Ontario Head Office, Consumer Information CentreToronto Handles questions and concerns about automobile, property and liability insurance * information on loss prevention, safety tips * presentations to community groups on insurance related topics Communi ...
Ontario Motor Vehicle Industry CouncilToronto Administer and enforces Motor Vehicle Dealers Act (MVDA) * ensures registration of dealers and salespersons * inspects dealerships * receives consumer complaints * conducts investigations and prosecu ...
Ontario. Ministry of Education, Central East Region, Child Care Quality Assurance and LicensingToronto Licences and inspects all group child care programs including child care centres and home child care agencies * online child care finder includes licensing reports * assesses licensed programs in acco ...
Ontario. Ministry of Government and Consumer Services. Consumer Protection OntarioToronto Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace ...
Ontario. Ministry of Long-Term Care, Long-Term Care Family Support and Action LineToronto Downtown Central Government service concerning long-term care homes and Home and Community Care Support Services (HCCSS) in Ontario * handles concerns and registers complaints about long-term care homes and HCCSS * in ...
Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement UnitToronto Regulates the rights and responsibilities of landlords and tenants in residential properties * responds to complaints about offences under the Residential Tenancies Act * investigates complaints up t ...